Tax Advisor / Customer Support Specialist

About us

Excelloit is an international consulting firm with offices across the DACH region, Europe, the United Kingdom, and India. We support organizations through talent consulting, digital transformation, and energy advisory services. This vacancy is managed on behalf of a premium client

Tasks

Essential Skills

• Completed vocational training in Taxation, Accounting, or a related field
• Experience with tax or accounting software (DATEV preferred)
• Strong customer service and communication skills
• Ability to explain complex tax-related topics in a simple manner
• Team-oriented and service-focused mindset
• Good knowledge of bookkeeping and tax processes

Profile

Job Responsibilities

• Support customers in using bookkeeping and accounting software via phone, email, and remote support tools
• Resolve customer queries and provide technical assistance
• Conduct online and on-site user training sessions
• Collaborate with internal teams to improve software quality and functionality
• Assist in implementing new legal and tax-related requirements within the system
• Participate in customer events, workshops, and industry exhibitions

We offer

Employee Benefits

• Competitive salary package with performance-based incentives
• Flexible working hours and hybrid/remote work options
• Opportunities for international projects and global exposure
• Professional development and continuous learning programs
• Career growth and internal mobility opportunities
• Supportive and collaborative work environment
• Health and wellness benefits
• Paid annual leave and public holidays
• Modern workplace with advanced tools and technologies
• Long-term career stability with a growing organization

Additional contact details

Interested? Share your CV at: vm001@excelloit.eu