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AI Operations Specialist

Excelloit Consultancy Services GmbH
locationLondon, Vereinigtes Königreich
ErschienenErschienen: Heute
Vollzeit

About us

Excelloit is an international consulting firm with offices across the DACH region, Europe, the United Kingdom, and India. We support organizations through talent consulting, digital transformation, and energy advisory services. This vacancy is managed on behalf of a premium client

Tasks

We are seeking an experienced AI Operations Specialist to manage enterprise AI tool adoption, provide technical support, and optimize platform operations across our organization. This role focuses on hands-on platform management, technical troubleshooting, and operational excellence for leading AI platforms including Anthropic Claude, Microsoft Copilot, OpenAI, Figma, Cursor, and internal SharePoint AI applications.

The successful candidate will combine technical depth in AI platforms with operational expertise in license management, incident response, and workflow optimization—supporting users from individual contributors to C-suite executives

Profile

Required Experience & SkillsCore Requirements

  • 1-4 years of operations, technical support, platform management, or IT systems experience
  • Hands-on experience with at least 3 of the following: Claude (API or Teams), Microsoft Copilot, OpenAI (ChatGPT or API), Figma, Cursor, or similar AI/developer tools
  • Demonstrated proficiency in license tracking, software provisioning, and vendor management
  • Experience with incident response, troubleshooting, and change management processes
  • Solid working knowledge of scripting or programming (Python, JavaScript, SQL) to support agent development and data analysis

Technical Skills

  • API integration, REST/GraphQL fundamentals, and hands-on experience with Postman or similar tools
  • Cloud platform basics (AWS, Azure, or GCP) including IAM, APIs, and monitoring
  • Microsoft 365 administration (SharePoint, Teams, Outlook) and integration experience
  • Data analysis and visualization tools (Excel, SQL, Tableau, Power BI) for reporting and trend analysis
  • Version control systems (Git) for managing code, prompts, and configurations

We offer

  • Competitive salary package with performance-based incentives
  • Flexible working hours and hybrid/remote work options
  • Opportunities for international projects and global exposure
  • Professional development and continuous learning programs
  • Career growth and internal mobility opportunities
  • Supportive and collaborative work environment
  • Health and wellness benefits
  • Paid annual leave and public holidays
  • Modern workplace with advanced tools and technologies
  • Long-term career stability with a growing organization

Additional contact details

Interested? Share your CV at: vm001@excelloit.eu