Information Technology Team Lead (f/m/x)
About us
With nearly 200 employees from 34 different countries - including around 110 at our main office in Frankfurt and 70 colleagues across our European locations - Drooms combines the flexibility of a midsized company with the multicultural work environment of a global tech firm. Despite us being spread across 8 locations we are one big team, passionate about helping our clients work smarter, focused on boosting productivity, and forever invested in our people.
Your Tasks
We are looking for an experienced IT Team Lead (f/m/x) to lead our IT operations team and take ownership of our Business IT landscape. In this role, you will combine technical leadership, team development, and operational responsibility while ensuring reliable, scalable, and efficient internal IT services across the organization.
Lead, mentor, and develop a team of IT professionals
Take ownership of the Business IT environment, with strong focus on Microsoft 365 / Modern Workplace
Ensure smooth Helpdesk operations and SLA-driven services
Coordinate team tasks, priorities, and resource allocation
Provide technical leadership and 3rd level support for complex issues
Drive IT projects and operational improvements
Monitor team performance and key operational KPIs
Work closely with stakeholders and translate business needs into IT priorities
Your Profile
Experience leading technical or IT operations teams
Deep expertise in Microsoft 365 and modern workplace environments
Strong understanding of IT infrastructure and architecture
Excellent project and task management skills
Strong communication skills in German and English
Experience with the Atlassian Tool-Stack (Jira, Confluence) is considered as an advantage
Passion for technology, leadership, and continuous improvement
Our Benefits
In addition to our committed support of our employees, our diverse, fun and inclusive workplace as well as individual onboarding program, we offer a variety of local benefits and learning opportunities. The following benefits are offered to our employees working in Germany :
Flexible working hours and mobile working
30 days of annual leave, plus national holidays
Long service awards
Jobbike
Contribution to pension scheme (BAV)
Employee health initiatives
Wellpass (gym membership contribution)
Corporate Benefits
Special leave days
After work events and annual company parties
Contact
We want to continue to build on our strengths. Do you want to contribute and develop your strengths with us? Join us and play an active role in shaping the positive future of Drooms!
Apply now! If you have any questions, please contact us.
Please note: Candidates are encouraged to apply directly. We will not take into consideration requests or candidate profiles sent by third-party recruiters and headhunters.