Mitarbeiter Schadensabwicklung m/w/d
As a global mobility service provider SIXTis well-known for over a century of innovative products and customer-orientated services. The company’s success and dynamic growth is based on their employees’ commitment. Our International Damage Management in Rostock is looking for a motivated and committed Damage Support Agent (m/f/d) for SIXT.
What we offer:
- ABOVE-AVERAGE COMPENSATION: Our employees (m/f/d) receive above-average compensation + performance-related bonus + support with bAV & VWL
- PERMANENT EMPLOYMENT CONTRACT: We will hire you for an unlimited period from the start
- PLANNING SECURITY: 30 days vacation & regulated working hours
- THE BEST COLLEAGUES: Comprehensive onboarding & warm working atmosphere + work with your friends and receive 2.000€ (gross) Refer-a-Friend bonus for every hire through your referral
- GREAT EMPLOYEE ADVANTAGES: For SIXT rent, share, ride & SIXT+, car leasing offers as well as discounts with partners for travel, beauty, clothing, etc. and an RSAG job ticket and/or free parking spaces
- DEVELOPMENT: You want more? We offer further training and promotion opportunities & give you continuous feedback
- CHARITY WORK: One day a year you can support the children's aid foundation "Drying Little Tears", an initiative of Regine Sixt, & do something good
- SOCIAL & HEALTH: DiverSIXTy program to promote a corporate culture of acceptance, appreciation, and respect, free cyber sports courses and our psychological hotline
About you:
- You preferably have a completed apprenticeship in office or commercial area
- You enjoy solving complex facts and keep our quality standards high
- You have an understanding for vehicles, and you can distinguish a scratch from a dent
- You work thoroughly and concentrated with the computer, and you are used to the common office applications – we will show you our SIXT own programs
- You correspond in English and German if it is needed
What you will do:
You do the research for information according to new damages. You accommodate all the data into our own SIXT program. You are responsible for the first customer contact after the damage happened. You are an interface among our service stations, external service providers and our claims processing and you document the exact happening and the information according to the damage. You speak German within your team, the correspondence in English mostly takes place via scripts.
Additional Information
About the department:
Our managers are experts in their field, in high demand, involved in many projects, and have to bear responsibility for their team. This requires support for appointments, calendar supervision, communication, administrative work, and many daily tasks. In our assistant positions, cleverness and thinking outside the box are required, many topics, even confidential ones, end up on the desk and the network to many departments and colleagues makes cooperation much easier. Keeping your eyes on content-related topics and making the daily business work is your prio challenge here. But there are nice colleagues in the team who can support you in this and might have some advice or lead for certain difficulties.
About us:
We are a leading global mobility service provider with sales of €1.53 billion and around 7,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 205,400 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,070 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!